One Couple + Two Dogs = Our Waldo Bungie


January 27th, 2012 | Posted by Emily in Bungie Finances | Doggies! | Stuff that comes in the mail

I’ll admit it – I lurve convenience. I am the kind of girl who would rather order clothes online than go to the store, I will go through a drive-thru for a Diet Coke because I don’t want to go inside a gas station, and I try to condense my errands into as few trips as possible because I hate wasting time. Especially in my last semester of grad school, I just don’t have time to spare, so anything that is convenient is A-Okay in my book. Enter This site sells all kinds of pet products and offers free shipping on orders over $49!

I normally buy my dog’s food at a local doggy boutique, but with my hectic schedule this semester, I found myself dangerously low on food and with no time to run to the store. Lucky for me, I remembered that carried the Acana grain-free food I recently switched to, and I had been offered a $50 coupon code** to try out the site. “Eureka!*” I exclaimed as I put in my order late on a Monday night. On Tuesday morning, I received this email update:

By Wednesday afternoon, this package arrived on my doorstep from the FedEx guy. Rufus and Turk made sure the package was safe before I opened it…

Once they deemed it “safe,” I opened up the package and let them explore further…

After going through the whole customer experience with, here are my thoughts:

PROS: Nice variety of high quality products, fast delivery, competitive pricing, and frequent email updates on the status of my order.

CONS: They were out of stock on the flavor of Acana I wanted, so I had to order a more expensive flavor.

While it did suck that they were out of stock of the Acana flavor I wanted, it really wasn’t that big of a deal to me because the more expensive flavor was still cheaper than the local doggy boutique I usually buy from. So, would I order from again? Definitely! While I prefer to buy locally whenever I can, came in handy when I was short on time and craving convenience. Plus, Mr. Chewy convinced a cat to work in his customer service department…and I can totally get behind that!

One more reason to give a try? Well, they will make a $10 donation to rescues like Best Friends Animal Society and North Shore Animal League for every new order they get from a customer referral. Oh, and they give every customer you refer 10% off their order, too. Seems pretty cool, right? So, if you want to give a try, enter in my special code: OURW7081 and receive 10% off your order and know that $10 will be made to an animal rescue, too!

* I did not actually say “eureka,” although a “huzzah” may have escaped my lips…

** I was offered a $50 coupon code to use on in exchange for a blog post reviewing my experience. While I did utilize the coupon, it in no way affected how I wrote about my experience. Regardless of the perk, I wrote how I truly felt about my customer experience.

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11 Responses

  • avatar Two Grads says:

    Great post as well as transparency!

  • avatar Vanessa says:

    This is the second review I have seen of this site from the dog blog world! I think it’s time for me to sit down and browse…this could be dangerous, haha.

  • In Mr Chewy’s defense, there’ve been shortages of Acana’s Wild Prairie formula, at least here in the Pacific NW. I’ve been out of stock on their 30lb bags for a couple weeks now. :( Champion Pet Foods experiences shortages from time to time due to their commitment to fresh and regional ingredients (something to do with Canadian winters…) But their food is so top-notch, it’s worth the occasional hassle.

    • avatar Emily says:

      That is good to know! As you can see from my review, that was my ONLY complaint, and it was a minor one at that. :) Besides, I was planning on beginning a rotation of Acana anyways, so it was a good excuse to get started!

  • avatar Christine says:

    Thanks for the info, and just wondering, how do you like the Acana? My dogs do well on grain-free, and I looked into Orijen, but the protein content was so much higher than the one my dogs eat now that I was wary about trying it. Plus, I think I’d have to take out loans to feed it!

    • avatar Emily says:

      So far we really like Acana a lot! We have done two months with the Acana Prairie and just started Acana Grasslands this month. Our dogs seem to really love it! Rufus, who is usually a very picky eater, just gobbles it up, and both of them seem to have much shinier coats as of late. We were using Nature’s Variety Prairie before (not grain-free) but I switched to grain-free after talking with my vet about these frequent rashes Turk was getting on his belly. It has been much more under control since the switch to grain-free. I’ve heard good things about Orijen too, but it is very, very expensive (like you said) and from what I understand, Acana is similar in quality so that is why I went that direction.

  • avatar rottrover says:

    We have been very impressed with our Mr. Chewy experience!!

    -Bart and Ruby

  • Thanks for the tip … we will definitely have to try out Mr. Chewy. Also, your dog inspectors are hilarious!

  • Thanks for the tip … we will definitely have to try out Mr. Chewy. Also, your dog inspectors are hilarious!